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Jira Cloud administration
Jira Cloud administration

Documentation

  • Discover Jira Cloud products
    • Explore Jira Cloud plans
      • What is the Free Jira Cloud plan?
    • Import and export your data to and from Jira Cloud
      • Import work items
      • Import data from a CSV file
      • Common CSV file questions and known issues
      • Import CSV data with the PVCS command
      • Import data from JSON
      • Import data from Bitbucket
      • Import data from Trello
      • Export data from Jira Cloud
      • Migrate from other work trackers
    • Enable Jira features in software projects
      • Enable parallel sprints in Jira
      • Store Jira data on your own device
    • Set up Jira products
  • Integrate Jira Cloud with other products and apps
    • Integrate with Confluence
      • Integrate Jira with development tools
        • What development data can I view in Jira?
        • Enable Smart Commits
        • Connect GitHub Cloud to Jira
        • Connect Jira to Bitbucket
        • Fix error connections between Jira Cloud and Bitbucket
        • Integrate Jira with Bamboo
        • Integrate FishEye with Jira
        • Integrate with feature flags
        • Integrate with GitLab
        • Integrate with Jenkins
        • Connect Azure DevOps to Jira
        • Reauthorize Azure DevOps using a different tenant
        • How Jenkins for Jira works
      • Integrate with self-hosted tools using OAuth
        • Use AppLinks to link to Atlassian products
        • Link Jira to products using OAuth 2.0 in an Atlassian Government environment
        • View and edit app links in Atlassian Government environments
      • Integrate apps
        • Administer projects and links across multiple applications
        • Manage webhooks
        • Integrate Figma with Jira
      • Explore Atlassian Open DevOps
      • Integrate Jira with GitHub
        • Connect GitHub Cloud to Jira
        • Link GitHub development information to Jira work items
        • Link GitHub workflows and deployments to Jira work items
        • Connect Jira to GitHub Enterprise Server
        • Manually create a GitHub app for Enterprise Server
        • GitHub Enterprise Server integration FAQ
        • Permissions required for GitHub for Atlassian
        • Backfill GitHub data in Jira
      • Integrate with Google
        • Integrate your Google account with Atlassian
      • Integrate with security tools
        • What is the security feature?
        • Connect a security tool to Jira
        • Integrate with Snyk
        • Integrate GitHub Advanced Security with Jira
      • Integrate your deployments with Jira
        • What is the deployments feature?
        • Set up your deployment integration
        • Integrate Bitbucket with Jira
        • Integrate GitLab with Jira
        • Integrate Jenkins with Jira
    • Manage users, groups, permissions, and roles in Jira Cloud
      • Create, edit, and delete users
      • Assign users to groups, project roles, and applications
      • Monitor a user's activity
      • Create and update groups
      • Deactivate or delete managed accounts
      • Manage permissions
        • Manage global permissions
        • Prevent or remove public access
        • Manage project permissions
        • Permissions and work-level security in Free plans
        • Use manage sprints permission for advanced cases
        • Permissions for company-managed projects
        • Customize Jira Service Management permissions
        • Resolve Jira Service Management permission errors
        • How does Jira field editability work?
      • Manage project roles
        • Manage project role membership
        • Allow anonymous access to projects
        • Restrict work items to a project role after a transition
    • Configure and manage projects to track team progress
      • Create and edit a project
      • Configure projects
        • Configure a project
        • Add, assign, and delete project categories
        • Hide a project
        • Convert a project to a different template or type
        • Configure boards
        • Create release notes
        • Default configurations for Jira Service Management
        • Configure the layout of the work item
        • Edit a project's details
        • Manage versions
      • Trash for Jira Cloud projects
        • Move a project to trash
        • Restore a project from trash
        • Delete a project
      • Archive a project
      • Configure priorities for projects
        • Manage priorities
        • Manage priority schemes
    • Configure work items
      • Configure work items
        • What are work items?
        • What are work item statuses, priorities, and resolutions?
        • Translate resolutions, priorities, statuses, and work types
        • Configure time tracking
        • Configure work item linking
      • Configure work types
        • What are work types?
        • Add, edit, and delete a work type
        • Configure sub-tasks
        • Associate work types with projects
        • What are work type schemes?
        • Add, edit, and delete a work type scheme
        • Configure the work type hierarchy
      • Manage work item screens
        • What are work item screens in Jira?
        • Create and set up work item screens
        • Manage existing work item screens
        • Manage work type screens
        • Manage screen schemes
      • Configure fields that can be used in any project
        • How do I set up fields in my Jira site?
        • Create a new field
        • Field types you can create as a Jira admin
        • Edit a field
        • Why can’t I edit a field?
        • Find missing fields in your projects and work items
        • Delete or restore a field
      • Configure field contexts in your site
        • What are field contexts?
        • Create a field context and define where it’s used
        • View a field context and how it's set up
        • Configure advanced field options using contexts
      • Manage field configurations in work items
        • What are field configurations and field configuration schemes?
        • Create or edit a field configuration
        • Create, edit, or delete a field configuration scheme
        • Change which field configuration scheme a project uses
        • Map field configurations to work types
    • Manage workflows and schemes
      • What is the new workflow editor?
      • Understand workflows
      • Enable a workflow
      • Copy or add a new workflow
      • Create workflow transitions
      • Edit a workflow's rules
      • Configure workflow statuses
        • Add statuses to a Jira workflow
        • Remove a status from a workflow
        • Rename a status in a workflow
        • What is a workflow status?
        • Reorder statuses on a work item
      • Configure resolutions
        • Add, edit, or delete resolutions
        • Configure resolutions in a Jira workflow
        • What is a resolution in Jira?
      • Configure advanced work item workflows
        • Work in text mode in the old editor
        • Add a custom event
        • Configure the initial status
        • Understand workflow triggers
        • Configure workflow triggers
        • Use workflow triggers for company-managed projects
        • Troubleshoot workflow triggers
        • Use workflow validators for company-managed projects
        • Use workflow properties
        • Add a workflow property
        • Map a screen to a workflow transition
        • Restrict workflows based on user groups
      • Configure work item workflow schemes
        • Add, edit, and delete a work item workflow scheme
        • Configure workflow schemes
        • Configure notification schemes
        • Configure work item security schemes
      • What is a temporary workflow?
      • Export a company-managed workflow as XML
      • Use the work item collector
        • Customize the Jira work item collector
    • System administration
      • Configure global settings
        • Configure Jira application options
        • Configure advanced settings
        • Configure file attachments
        • Enable logout confirmation
        • Change the default order for comments
        • Configure session timeout
        • Audit activities in Jira
        • Configure announcement banners
      • Manage shared items
        • Manage filters
        • Manage dashboards
      • Customize the layout and design of Jira applications
        • Configure the look and feel of Jira applications
      • Configure dashboards
        • Configure the default dashboard
        • Configure custom dashboards
        • Dashboard gadgets
        • Configure the default All work navigator
        • Configure the user default settings
        • Create links in the application navigator
      • Configure email in Jira applications
        • Configure Jira Cloud to send emails on behalf of your domain
        • Configure email notifications
        • Configure email notifications for a custom event
        • Create work items and comments from email
        • Manage DMARC authentication for incoming emails
      • Clean out old data using the Site optimizer
        • What is the Site optimizer?
        • Optimize work items in your site
        • Optimize fields in your site
        • Optimize your number of project role memberships
        • Optimize field configuration schemes
        • Optimize the number of projects in your site
        • Optimize work types in a work type scheme
      • Unblock user invites with the admin email audit
      • Use the Jira Admin Helper
    1. Atlassian Support
    2. Jira Cloud administration Resources
    3. Configure work items

    Configure work types

    Configure work types and schemes in Jira Cloud.

    • What are work types?

      Build more structure into your team's working process with work types in Jira Cloud.

    • Add, edit, and delete a work type

      Learn how to add, edit, and delete work types in Jira Cloud.

    • Configure sub-tasks

      Split your team's work into manageable bits by configuring sub-tasks in Jira Cloud.

    • Associate work types with projects

      Learn how to associate work types with projects using a work type scheme in Jira Cloud.

    • What are work type schemes?

      Group work types into work type schemes to minimize work when administering multiple projects.

    • Add, edit, and delete a work type scheme

      Learn how you can manage issue types in Jira Cloud with issue type schemes.

    • Configure the work type hierarchy

      Configure your work type hierarchy by changing the level names and structuring the hierarchy to your needs.

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    • Explore more
    • What are work types?
    • Add, edit, and delete a work type
    • Configure sub-tasks
    • Associate work types with projects
    • What are work type schemes?
    • Configure work items
    • Configure work items
    • Configure work types

    • Manage work item screens
    • Configure fields that can be used in any project
    • Configure field contexts in your site
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