We have an Internal Forge app that was created by a third party for us. We have 4 automations that basically just make a call out the Forge app. Lately, and very randomly, we have been getting the Status Code 424 (Missing depdency) error.
This particular portion of the Forge app is interacting with AWS and Assets.
{“timestamp”:“2025-08-07T20:59:02.276+00:00”,“path”:“/x1/jAhDW9QTEgk1ms5hOgMmdm1ViIA”,“status”:424,“error”:“Failed Dependency”,“requestId”:“407f413a-2397945”}
This issue earlier in the week, only affected 1 of the 4 automations, and eventually caused the one automation to get Throttled. At that point we switched to a backup of that automation and it worked fine.
Yesterday, we started to see the same Error on all 4 automations, but this time it didn’t throttle any of the automations and cleared up on its own. I did think it was related to Assets since this particular Forge app is talking with AWS and JSM Assets.
Any suggestions on how to isolate what might be causing the issue.
Adding in the Error message that we show in Forge developer console. This is the same error we saw on Aug 4th, and then again on Aug. 7th.
Line:
31:27 in AWS.JS is this:
const issueData = await getIssue(issueKey);
130:42 in AWS.JS is this:
const serviceNames = data.values.map(service => service.label);
This seems more and more related to an issue with Assets or the connection to assets?
Here is another Error that I see on Aug 4th. The below error was preceded by Function timed out. Limit of 25.03 seconds. We start to see the Map error then we see a some of the below errors.
| Error | Aug 4, 2025 17:36:37.168 |
|---|
SyntaxError: Unexpected token '<', "<html>
<h"... is not valid JSON
at JSON.parse (<anonymous>)
at _ (/mnt/wrapper/wrapper_35.cjs:2:1223336)
at o (/mnt/wrapper/wrapper_35.cjs:2:1223102)
at fullyReadBody (/mnt/wrapper/wrapper_35.cjs:2:822034)
at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
at async b (/mnt/wrapper/wrapper_35.cjs:2:1223185)
at async getIssue (webpack://jira-admin-page-custom-ui/src/aws.js:129:22)
at async Object.handler (webpack://jira-admin-page-custom-ui/src/aws.js:31:27)
at async /mnt/wrapper/wrapper_35.cjs:2:1198477
Environment: Development
Invocation ID: d60d7dbe-7b8a-41a9-b704-3695515ab9e9
Trace ID: 1ac660db49e1189ae4c9010d6c78d14a-eb2d82b96684dee1
Module: core:function
Function: aws-handler
Version: 20.10.0
Site: netjetshome.atlassian.net
Context: Jira